An Open Letter From Fab’s CEO: Advice From a Year of Hard Knocks

Jason Goldberg, Founder & Chief Executive Officer at Fab, has learned a lot in 2013. A series of very public layoffs and upheaval is not generally followed by such candor, but that’s what Goldberg laid out in his blog, the Betashop Quarterly. In it, he pens an open letter about 2013′s fumblings and the hard lessons he learned, summing things up for us in 16 lessons that go far beyond the workspace to become great advice for any industry, entrepreneur, or worker.

Here’s a few of our favorites:

2. Control Your Own Destiny — Cash Is King. . . Never ever let yourself get into a position where you are desperate for cash. When I made the difficult decision to cut expenses at Fab in mid-2013 I had essentially two options in front of me: keep growing at the pace we were growing and hope I could raise even more money down the road, or scale back and control our own destiny. I chose the latter. Yes, it is my fault for getting us in such a position in the first place, but the go forward decision was rather simple. I didn’t want to ever get in a position where we were desperate for cash. . .

4. As the CEO, it’s all your fault because you set the tone for the entire business. . . If you ever, ever find yourself in the position where you are pointing at one of your executives and managers and saying to yourself, “If only they made better decisions we wouldn’t be in this situation,” STOP. Point that finger right back at yourself. . . The reason it’s all your fault is because you set the tone for the business. At Fab in 2012 and into the first half of 2013, for instance, the tone I set was to grow grow grow and create a billion dollar company. All decisions flowed from that. So when I looked back in the second half of 2013 and asked why did we do x, y, z, the easy thing to do would be to blame managers for making poor decisions. But that would be wrong. The absolute truth is that the CEO — me — set the tone and all decisions flowed from that. This is a tough lesson for any leader to internalize, but it’s so important. It’s also easy to fall into the trap of believing that things would have been better if you had just insisted on it being done your way vs. listening to someone else. I can think of countless times over the past couple of years when I knew the right answer but allowed the team to pursue a different direction. . . By championing growth on the one hand while questioning efficiency on the other, all I was doing was confusing the team, not leading them. And, everyone — including myself — was too busy focusing on growth to even take the proper time to figure out the tough problems in front of us. Leadership is all about setting the right tone.

Read the rest here.

Relevant: Jason Goldberg: You Can’t Iterate Yourself To A Business Model

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Learn Faster While Also Helping Others

 

Researchers have found that the best way to learn something is to teach as you learn. Over at PsyBlog, Jeremy Dean explains why:

People recall more and learn better when they expect to teach that information to another person, a new study finds…

The likely reason why this fairly simple trick works is that it tends to automatically activate more successful learning strategies, the kind routinely used by teachers…

The authors explain: “When teachers prepare to teach, they tend to seek out key points and organize information into a coherent structure. Our results suggest that students also turn to these types of effective learning strategies when they expect to teach.”

If you want to learn a new language, how to program, or anything else for that matter: find a friend to teach as you learn. You’ll retain more information, be better equipped to use it, and help someone else out too.

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Science Says You Should Only Check Email at Designated Times

Elements designed by Ivan Colic from the Noun Project

Elements designed by Ivan Colic from the Noun Project

Over at The New York Times, researcher Daniel Levitin shares why you should give your brain a much-needed reset by only checking email or social feeds during designated times:

If you want to be more productive and creative, and to have more energy, the science dictates that you should partition your day into project periods. Your social networking should be done during a designated time, not as constant interruptions to your day.

Email, too, should be done at designated times. An email that you know is sitting there, unread, may sap attentional resources as your brain keeps thinking about it, distracting you from what you’re doing. What might be in it? Who’s it from? Is it good news or bad news? It’s better to leave your email program off than to hear that constant ping and know that you’re ignoring messages.

The science Levitin refers to here is that which he conducted with his collaborator from Stanford, professor of neuroscience Vinod Menon. The researchers discovered that part of the brain called the insula is responsible for switching our thoughts from high-focus to unfocused, depending on the task at hand.

When the insula is balanced evenly, we can be extremely focused for productivity or letting ourselves get caught in wild daydreams to boost creativity. The problem, Levitin explains, is when our insula is imbalanced, either by overwhelming distractors (like Twitter, Facebook, Instagram, email, or co-workers) or by a lack of energy caused by a poor night’s sleep, for example.

Dedicating portions and set times of your day for checking email, social networks, meetings, or other common attention-sucking tasks can give your brain the much-needed structure it needs.

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Some of the Best Designed Offices in the World

Airbnb's San Francisco Headquarters via officelovin.com

Airbnb’s San Francisco Headquarters via officelovin.com

We’ve discussed before how much our working environments can have an outsized effect on our output. Luckily, Officelovin is collecting photos of their favorite offices in a variety of industries and locations. The beautiful photos provide plenty of inspiration for both home offices and company workplaces alike.

Some of our favorites include Bitium’s industrial wall shelves:

Bitium's Santa Monica Offices via officelovin.com

Bitium’s Santa Monica Offices via officelovin.com

And Bulldog Drummond’s lounge area, that looks like a real living room:

Bulldog Drummond's San Diego Office via officelovin.com

Bulldog Drummond’s San Diego Office via officelovin.com

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Tackle Your Passion Project With The 90-90-1 Rule

Wake up by A.M. Briganti from The Noun Project

Wake up by A.M. Briganti from The Noun Project

The daily grind can quickly overshadow our passion projects; emails and meetings tend to displace things like writing a book or training for a marathon. How can we strike a balance and dedicate time, attention and energy to that one special project that needs our focus? Robin Sharma encourages us to use the 90-90-1 Rule.

For the next 90 days, devote the first 90 minutes of your work day to the one best opportunity in your life. Nothing else. Zero distractions. Just get that project done. Period.

Sharma urges us to not give our peak hours to meaningless work:

Just stop doing any fake work first thing in the morning. Check your email after lunch. Make your phone calls in the afternoon. Surf the Net in the evening.

A study published in the European Journal of Social Psychology concluded that on average, it takes more than two months (66 days, to be exact) before a new behaviour becomes a habit. Sharma’s rule tacks an extra month onto the 66 days, guaranteeing that the habit sticks. Give the best hours of your day to moving forward on something meaningful.

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The Best School Supplies

From thewirecutter.com

From thewirecutter.com

Even if you’re not heading back to college or putting your own kids on a school bus this fall, there’s something about September that brings out an itch for new office supplies. But with thousands of options out there, and a high-price not always equaling a higher value, how do you know what’s the best bang for your buck? You ask The Wirecutter, whose writers tested everything (with “over 50 hours spent on fresh research”) to compile a detailed list of the best pens and notebooks, to dorm life products like eye masks and shower caddies, to tablets and USB battery packs. A few of our favorites include the best pen:

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The 0.7 mm uni-ball Jetstream is the top everyday pick of several widely-read pen aficionados—including our own Tim Barribeau, who wrote our guide—and costs only $9 for a three-pack. It’s “widely lauded for being super smooth to use, extremely fine, and requiring very little pressure to use,” Tim says. Every expert he’s spoken to so far has recommended it, and Amazon reviewers, who have given it 4.5 stars over 49 reviews, like its good color and constant flow, saying it’s a good pick for left-handed writers, too.

And the best travel mug is a great pick as well:

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If you want to carry your coffee around, the $32 Zojirushi Stainless Mug will keep it hot all day. In our testing, it beat out six other models, keeping coffee at least 20 degrees hotter after eight hours than its closest competitor. You can drink out of it one-handed—no fumbling for the lid latch here—and it still locks easily and efficiently, meaning it won’t spill in your bag on the way to class.
We also love that you can use it for cold liquids, too; no, that’s not the intended use, but when we tested it with cold liquids, the temperature rose only 4 degrees, the best performance of any of the models we looked at.

Others we love include their choice for best USB battery pack, headphones, and portable coffee maker.

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Tim Brown: How to Be a Creative Listener

listen

Listen designed by Rémy Médard from the Noun Project

International design firm IDEO created a four-part podcast series on Creative Listening for the 2014 Aspen Ideas Festival. In a total of 30 minutes, you can learn key habits for better listening:

How to utilize your intuition: Sometimes too much information is just that. It can be overwhelming and logic can only get you so far. That’s when you need to trust your gut and ask, “What’s really important here?” “What’s going on behind the surface, the unsaid versus the said?”

How to hone your interpretation skills: Industry jargon and wordy explanations often mask the true value of something. Learning how to distill a message down to its essence, into simple, understandable language isn’t “dumbing it down,” it’s giving it wings. . .

And finally, learn how to amp up your curiosity: Curiosity pushes us beyond what we know and challenges us to look at long-held beliefs in a new light. Staying curious—always asking “Why?” like an earnest preschooler—is a critical muscle that needs to be continuously flexed if you want to have new, game-changing ideas.

By actively listening, you can find valuable information to inspire new ideas. The podcasts are rich in examples where innovative ideas have come to light because they listened to more than what was being said. As writer G. K. Chesteron noted, “There’s a lot of difference between listening and hearing.”

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