Jason Goldberg, Founder & Chief Executive Officer at Fab, has learned a lot in 2013. A series of very public layoffs and upheaval is not generally followed by such candor, but that’s what Goldberg laid out in his blog, the Betashop Quarterly. In it, he pens an open letter about 2013′s fumblings and the hard lessons he learned, summing things up for us in 16 lessons that go far beyond the workspace to become great advice for any industry, entrepreneur, or worker.
Here’s a few of our favorites:
2. Control Your Own Destiny — Cash Is King. . . Never ever let yourself get into a position where you are desperate for cash. When I made the difficult decision to cut expenses at Fab in mid-2013 I had essentially two options in front of me: keep growing at the pace we were growing and hope I could raise even more money down the road, or scale back and control our own destiny. I chose the latter. Yes, it is my fault for getting us in such a position in the first place, but the go forward decision was rather simple. I didn’t want to ever get in a position where we were desperate for cash. . .
4. As the CEO, it’s all your fault because you set the tone for the entire business. . . If you ever, ever find yourself in the position where you are pointing at one of your executives and managers and saying to yourself, “If only they made better decisions we wouldn’t be in this situation,” STOP. Point that finger right back at yourself. . . The reason it’s all your fault is because you set the tone for the business. At Fab in 2012 and into the first half of 2013, for instance, the tone I set was to grow grow grow and create a billion dollar company. All decisions flowed from that. So when I looked back in the second half of 2013 and asked why did we do x, y, z, the easy thing to do would be to blame managers for making poor decisions. But that would be wrong. The absolute truth is that the CEO — me — set the tone and all decisions flowed from that. This is a tough lesson for any leader to internalize, but it’s so important. It’s also easy to fall into the trap of believing that things would have been better if you had just insisted on it being done your way vs. listening to someone else. I can think of countless times over the past couple of years when I knew the right answer but allowed the team to pursue a different direction. . . By championing growth on the one hand while questioning efficiency on the other, all I was doing was confusing the team, not leading them. And, everyone — including myself — was too busy focusing on growth to even take the proper time to figure out the tough problems in front of us. Leadership is all about setting the right tone.
Read the rest here.
No one really cares that you’re an overachiever. As creative professionals, we’re seldom satisfied with our output because it’s seldom perfect. But more often than not, good enough is perfect. Head of Creative & Design at HubSpot, Keith Frankel, shared a simple guide to recognizing when a deliverable can be considered “good enough.”
- It successfully solves the problem, addresses the need, or conveys the message intended.
- It is clearly and distinctly on brand.
- The quality of work is consistent with or above the level of previous work.
- It has been thoroughly yet objectively scrutinized by other qualified individuals.
- The final decision of preference had been left in the hands of the creator.
According to Ayelet Gneezy, Associate Professor at the University of California in San Diego’s Rady School of Management, “You really, really want to keep a promise, and anything beyond that is marginal, if anything…Don’t kill yourself trying to over deliver.”
If you’re struggling to feel motivated, using tricks or treats may be all you need to get the momentum going again. Illustrator James Victore swears by the unique approach to getting unstuck:
The first step of getting motivated: identify the type of motivation problem you’re having. Are you not motivated by the work itself (such as it doesn’t excite you) or are you lacking internal motivation (like a lack of energy because you didn’t sleep well last night)?
Once you know the type of motivation problem you’re having, you can motivate yourself with tricks like forcing yourself to work for one hour by using a stop watch, or promising a co-worker or peer that you’ll get something done in the next 30 minutes. Anything that can “trick” you into getting started on the work.
Alternatively, the treats approach is just that — a literal treat. If you make progress on (or finish) the work, reward yourself with something you’ve been wanting for a long time.
We’ve all been there. Attended an exhilarating conference, met fascinating people and left charged… Only to get back home, feeling overwhelmed, pulled quickly back into our day-to-day, to the point that we don’t follow-up or follow-through to maximize our conference experience.
On Linkedin Pulse, Nedko Nedkov offers strategies for acting on the learning that takes place at conferences. He suggests:
Before you leave the conference there’s two things you need to do. One, is schedule a 30 minutes meeting with your team for the very first day when you arrive back in the office. The second is schedule a one hour slot for yourself either on the very first day or the very next day when you get back.
During the team meeting, Nedkov suggests a conference debrief of what was learned and what’s to come, including any assignments. During your personal one-on-one, he suggests that you go through any conference notes and start identifying to-dos and what’s next.
The intentionality of sharing and considering what you learned and turning that knowledge into action can possibly make the difference between harnessing that electric energy that we feel after an awesome conference and feeling guilty that we did nothing.
Projects fail all the time. Rather than wait for an ugly postmortem that often follows, why not try to help avert real failures before they happen by playing devil’s advocate.
In an interview with The McKinsey Quarterly, psychologist Gary Klein advocates for the use of what he calls a “premortem” in the planning phase, a concept he first introduced on HBR:
Before a project starts, we should say, “We’re looking in a crystal ball, and this project has failed; it’s a fiasco. Now, everybody, take two minutes and write down all the reasons why you think the project failed.”
By making it safe for resistors to voice their concerns during the planning phase, you can improve your project’s chance for success.
Tony Schwartz of The Energy Project conducted what he calls The Energy Audit with 160 bank executives and discovered a series of startling things which further supported his theory that we’re all experiencing an under-recognized personal energy crisis:
Energy, after all, is the capacity to do work. In the face of relentlessly rising demand, fuelled by digital technology and the expectation of instant 24/7 responsiveness, employees around the world are increasingly burning down their energy reserves and depleting their capacity.
Tony urges us to think of our energy as divided into four layers:
Your physical energy – how healthy are you?
Your emotional energy – how happy are you?
Your mental energy – how well can you focus on something?
Your spiritual energy – why are you doing all of this? What is your purpose?
Building up all four of these elements for a greater capacity of physical energy will build the base for getting better at whatever it is you want to improve.
Trying to nail down a great idea in a large group of intelligent individuals can be unwise. For every reason to go forward with an idea, someone will think of a reason not to. By overanalyzing the concept, any progress gets paralyzed.
In advertising communicator George Lois’ book Damn Good Advice, he tells creatives to avoid collaboration with large teams until after you have your big idea:
The accepted system for the creation of innovative thinking in a democratic environment is to work cooperatively in a team like ambience. Don’t believe it… The greatest innovative thinker of our age remains Apple cofounder Steve Jobs, a modern-day Henry Ford. Jobs was not a consensus builder but a dictator who listened to his own intuitions, blessed with an astonishing aesthetic sense.
Lois says to trust your gut. Collaborate with a maximum of three people so decisions can be finalized. Once you have a solid idea, then use teamwork to bring the idea to life.