When a Raise is Bad News: On Empathy and Workplace “Triggers”

Reflecting on the many triggers I’ve encountered in my professional career, the situation is always that the story the person was telling themselves was drastically different than the one I, their lead, was suddenly telling them. It’s never a complete surprise because they’ve been picking up on subtle clues about the story leading up to the conversation, but hearing me say it makes it real, and having it involve quantifiable status-based topics like a title, an office, and a raise makes it that much more real.

Michael Lopp writes about workplace “triggers” or things that can affect the reactions of coworkers that you may of missed. He gives the example of a coworker “Frank” who balks at a $5,000 raise. To the outsider any raise appears to be good news. But it’s usually not that simple.

How in the world is a $5k raise a reason for quitting? Here’s the cheat sheet. Do you remember when Frank was hired two years ago and you brought him in on the high side of the salary recommendations? You forgot that, right? Yeah, you also didn’t notice his subtle disappointment to the $5k raise last year. You didn’t expect him to talk to several members of the team regarding their raises, which were $10k. Of course, he didn’t ask about base salary, which is much lower than his. Frank’s trigger is based on over a year of build-up where he believed he’s being under-compensated, when the reality is that he’s the highest paid engineer on the team.

Its worth the read, if only to remember that everyone we encounter is living their own story. In both our personal life and with our creative work, we all could do a better job to remember.

 

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Learn Faster While Also Helping Others

 

Researchers have found that the best way to learn something is to teach as you learn. Over at PsyBlog, Jeremy Dean explains why:

People recall more and learn better when they expect to teach that information to another person, a new study finds…

The likely reason why this fairly simple trick works is that it tends to automatically activate more successful learning strategies, the kind routinely used by teachers…

The authors explain: “When teachers prepare to teach, they tend to seek out key points and organize information into a coherent structure. Our results suggest that students also turn to these types of effective learning strategies when they expect to teach.”

If you want to learn a new language, how to program, or anything else for that matter: find a friend to teach as you learn. You’ll retain more information, be better equipped to use it, and help someone else out too.

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Science Says You Should Only Check Email at Designated Times

Elements designed by Ivan Colic from the Noun Project

Elements designed by Ivan Colic from the Noun Project

Over at The New York Times, researcher Daniel Levitin shares why you should give your brain a much-needed reset by only checking email or social feeds during designated times:

If you want to be more productive and creative, and to have more energy, the science dictates that you should partition your day into project periods. Your social networking should be done during a designated time, not as constant interruptions to your day.

Email, too, should be done at designated times. An email that you know is sitting there, unread, may sap attentional resources as your brain keeps thinking about it, distracting you from what you’re doing. What might be in it? Who’s it from? Is it good news or bad news? It’s better to leave your email program off than to hear that constant ping and know that you’re ignoring messages.

The science Levitin refers to here is that which he conducted with his collaborator from Stanford, professor of neuroscience Vinod Menon. The researchers discovered that part of the brain called the insula is responsible for switching our thoughts from high-focus to unfocused, depending on the task at hand.

When the insula is balanced evenly, we can be extremely focused for productivity or letting ourselves get caught in wild daydreams to boost creativity. The problem, Levitin explains, is when our insula is imbalanced, either by overwhelming distractors (like Twitter, Facebook, Instagram, email, or co-workers) or by a lack of energy caused by a poor night’s sleep, for example.

Dedicating portions and set times of your day for checking email, social networks, meetings, or other common attention-sucking tasks can give your brain the much-needed structure it needs.

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Some of the Best Designed Offices in the World

Airbnb's San Francisco Headquarters via officelovin.com

Airbnb’s San Francisco Headquarters via officelovin.com

We’ve discussed before how much our working environments can have an outsized effect on our output. Luckily, Officelovin is collecting photos of their favorite offices in a variety of industries and locations. The beautiful photos provide plenty of inspiration for both home offices and company workplaces alike.

Some of our favorites include Bitium’s industrial wall shelves:

Bitium's Santa Monica Offices via officelovin.com

Bitium’s Santa Monica Offices via officelovin.com

And Bulldog Drummond’s lounge area, that looks like a real living room:

Bulldog Drummond's San Diego Office via officelovin.com

Bulldog Drummond’s San Diego Office via officelovin.com

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Tackle Your Passion Project With The 90-90-1 Rule

Wake up by A.M. Briganti from The Noun Project

Wake up by A.M. Briganti from The Noun Project

The daily grind can quickly overshadow our passion projects; emails and meetings tend to displace things like writing a book or training for a marathon. How can we strike a balance and dedicate time, attention and energy to that one special project that needs our focus? Robin Sharma encourages us to use the 90-90-1 Rule.

For the next 90 days, devote the first 90 minutes of your work day to the one best opportunity in your life. Nothing else. Zero distractions. Just get that project done. Period.

Sharma urges us to not give our peak hours to meaningless work:

Just stop doing any fake work first thing in the morning. Check your email after lunch. Make your phone calls in the afternoon. Surf the Net in the evening.

A study published in the European Journal of Social Psychology concluded that on average, it takes more than two months (66 days, to be exact) before a new behaviour becomes a habit. Sharma’s rule tacks an extra month onto the 66 days, guaranteeing that the habit sticks. Give the best hours of your day to moving forward on something meaningful.

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The Best School Supplies

From thewirecutter.com

From thewirecutter.com

Even if you’re not heading back to college or putting your own kids on a school bus this fall, there’s something about September that brings out an itch for new office supplies. But with thousands of options out there, and a high-price not always equaling a higher value, how do you know what’s the best bang for your buck? You ask The Wirecutter, whose writers tested everything (with “over 50 hours spent on fresh research”) to compile a detailed list of the best pens and notebooks, to dorm life products like eye masks and shower caddies, to tablets and USB battery packs. A few of our favorites include the best pen:

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The 0.7 mm uni-ball Jetstream is the top everyday pick of several widely-read pen aficionados—including our own Tim Barribeau, who wrote our guide—and costs only $9 for a three-pack. It’s “widely lauded for being super smooth to use, extremely fine, and requiring very little pressure to use,” Tim says. Every expert he’s spoken to so far has recommended it, and Amazon reviewers, who have given it 4.5 stars over 49 reviews, like its good color and constant flow, saying it’s a good pick for left-handed writers, too.

And the best travel mug is a great pick as well:

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If you want to carry your coffee around, the $32 Zojirushi Stainless Mug will keep it hot all day. In our testing, it beat out six other models, keeping coffee at least 20 degrees hotter after eight hours than its closest competitor. You can drink out of it one-handed—no fumbling for the lid latch here—and it still locks easily and efficiently, meaning it won’t spill in your bag on the way to class.
We also love that you can use it for cold liquids, too; no, that’s not the intended use, but when we tested it with cold liquids, the temperature rose only 4 degrees, the best performance of any of the models we looked at.

Others we love include their choice for best USB battery pack, headphones, and portable coffee maker.

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Tim Brown: How to Be a Creative Listener

listen

Listen designed by Rémy Médard from the Noun Project

International design firm IDEO created a four-part podcast series on Creative Listening for the 2014 Aspen Ideas Festival. In a total of 30 minutes, you can learn key habits for better listening:

How to utilize your intuition: Sometimes too much information is just that. It can be overwhelming and logic can only get you so far. That’s when you need to trust your gut and ask, “What’s really important here?” “What’s going on behind the surface, the unsaid versus the said?”

How to hone your interpretation skills: Industry jargon and wordy explanations often mask the true value of something. Learning how to distill a message down to its essence, into simple, understandable language isn’t “dumbing it down,” it’s giving it wings. . .

And finally, learn how to amp up your curiosity: Curiosity pushes us beyond what we know and challenges us to look at long-held beliefs in a new light. Staying curious—always asking “Why?” like an earnest preschooler—is a critical muscle that needs to be continuously flexed if you want to have new, game-changing ideas.

By actively listening, you can find valuable information to inspire new ideas. The podcasts are rich in examples where innovative ideas have come to light because they listened to more than what was being said. As writer G. K. Chesteron noted, “There’s a lot of difference between listening and hearing.”

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