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The details make design special. Designer Hidde van der Ploeg pulls out some of his favorite tiny details, including OS X’s “All My Files Icon” which has Steve Jobs quotes written on the pages.
If your work shows you have an eye for details, it’s also more probable you will get the job you’ve always wanted. Companies love to hire people who think of all the little details.
The details in a product are the thing which will inevitably make or break it. Take your time, think about the little details and polish, polish, polish until they are perfect. Good design does not come fast, but with time.
For more details like this, we highly recommend the “Little Big Details” blog.
Your IQ (or intelligence quotient) is the abstract capacity at which you are able to process information. While IQ is certainly important for life and work, it turns out that cognitive intelligence isn’t everything when it comes to success.
Just as important as your IQ is your CQ (curiosity, or creativity, quotient) and EQ (emotional quotient). Having exceptional ability in one quotient—like intelligence—is great, but having a good balance between all three areas (ICE) is what helps propel those we call “geniuses” to excel.
Over at the Harvard Business Review, Dr. Tomas Chamorro-Premuzic explains why curiosity and emotional intelligence are just as important as cognitive intelligence:
…People with higher EQ tend to be more entrepreneurial, so they are more proactive at exploiting opportunities, taking risks, and turning creative ideas into actual innovations…
CQ leads to higher levels of intellectual investment and knowledge acquisition over time, especially in formal domains of education, such as science and art…. Knowledge and expertise, much like experience, translate complex situations into familiar ones, so CQ is the ultimate tool to produce simple solutions for complex problems.
In other words: IQ is about managing a lot of information in the short term, while CQ deals with overall knowledge and risk-taking, and EQ entails the ability to perceive and control emotions. Having a high IQ allows you to process rich, complex information better, but the ability to adapt to uncertainty and produce simple solutions for complex situations are all due to high levels of EQ and CQ .
Having the right blend of all three areas—intelligence, curiosity, and empathy—means being able to understand problems, generate novel solutions, and execute on ideas. If you’re lacking in any one area, you can increase your likelihood of having a successful career by making up for it in one of the other areas.
This is greats news for those of us who may have less-than-ideal IQs; since IQ is something research shows we can’t always improve throughout life, while empathy and curiosity can be developed.
To develop your CQ you can’t take things for granted. You must use the feeling of boredom as a flag to explore and learn, and most importantly, to never stop asking questions. To quote Albert Einstein, “The important thing is not to stop questioning… Never lose a holy curiosity.”
To develop your EQ is a little tougher, but still do-able: when people are talking to you, listen intently, try to imagine what those around you are thinking and feeling, and focus on outrospection whenever you find yourself stuck on a problem or situation.
Intelligence certainly matters, but without curiosity and empathy it’s just not as powerful. Focus on building all three areas in order to really thrive and succeed.
Parkinson’s Law states that work “expands so as to fill the time available for its completion.” This could likely explain why you sometimes work more than 60 hours per week, when in fact you could easily shave off 20 or so hours by managing expectations with your boss/client. Instead of flinging yourself into the workweek with unrealistic expectations of clearing everything off of your to-do list, let the people who depend on you know what you plan to accomplish. Robbie Amed, author of Fire Me I Beg You, suggests writing two emails every week to manage your workload:
Email #1: What you plan on getting done this week
Email #2: What you actually got done this week
Subject: My plan for the week
After reviewing my activities here is my plan for the week in order of priority. Let me know if you think I should re-prioritize:
Planned Major Activities for the week
- Complete project charter for X Project
- Finish the financial analysis report that was started last week
- Kick off Project X – requires planning and prep documentation creation. Scheduled for Thursday.
Open items that I will look into, but won’t get finished this week
- Coordinate activities for year-end financial close
- Research Y product for our shared service team
Let me know if you have any comments. Thank you!
And here’s what Email #2 looks like:
Completed this week
- Completed X Report
- Started the planning for the big project
- Finished the month-end analysis and sent to financial controller for review
- Created a first draft of the project charter, which is currently being reviewed by Project Manager Z
- I have some questions about the start date of Y Project, but should get confirmation by Tuesday morning
- We need X Report signed off by EOD next Wednesday. Can you follow up with Jane to get this signed off?
That is all for now. Have a great weekend.
This model works even if you’re part of a team that has weekly progress meetings. By managing expectations, you no longer need to work 60+ hours (even if it’s just for the optics). Under-promise and over-deliver.
It’s obvious that bad meetings need to stop. But justifying if a meeting is necessary is easier said than done. To help us confidently arrive at the conclusion that a meeting is required, Elizabeth Grace Saunders, author of How to Invest Your Time Like Money, proposes four easy questions:
“Have I thought through this situation?”If not: Set aside some time with yourself to do some strategic thinking. During that time you can evaluate the scope of the project, the current status, the potential milestones, and lay out a plan of action for making meaningful progress.
“Do I need outside input to make progress?”If you find yourself in this place, don’t schedule a meeting; update your to-do list and take action instead.
“Does moving forward require a real-time conversation?”It’s much more efficient for everyone involved if you send over items that they can look at on their own (while you’re not awkwardly watching them read during an in-person meeting) and then shoot you back feedback.
“Does this necessitate a face-to-face meeting?”An online chat can help you answer questions quickly, or for more in-depth conversations, scheduling a phone call or video conference can work well.
We live in a noisy, hectic, crazy, loud world. Online and off, we’re confronted with a barrage of noise—literal and metaphorical—every minute of every day. It’s exhausting, and potentially damaging to our creative output.
The best ideas tiptoe to the forefront in times of silence, when the receding tide of turbulent thoughts allow them to materialize into coherence. In this world of relentless noise, silence is a precious commodity, seldom found. All conflicts and struggles of humankind that result from over-communication and ego-fueled arguments may be resolved to a large extent by harnessing the power of the unsaid. If people adopt silence, conversations that they might come to regret lifelong may not happen at all. And since the balm of quiet calms the mind, it would allow actions to be taken with deliberation instead of in the heat of the moment, driven only by untram[m]eled emotion. Though considered unnatural in our daily lives, silence is a state of equilibrium, that should be adopted more so that the overheated, combative whine of busy minds can be replaced with cool contemplation.
When you welcome more silence into your daily routine, for example by beginning your day with a moment of quiet meditation or leaving the headphones off during your walk home from the subway, you make auditory space to hear the world inside your own mind:
[T]he unfathomable depth of the music of silence is only apparent to the quiet intellect—an unmoving abyss undisturbed and free of thought.
The quieter your mind, the better you’ll hear the sounds of introspection.
Artist Alexa Meade knows that education can’t always be bought. After majoring in political science and setting herself up for a job in politics, she decided to follow her childhood dream of becoming an artist. Instead of continuing her education in art and design, she chose to explore the field and see where it would lead her. However, she did not go about this haphazardly. By forgoing the security of full-time employment, she fully dedicated herself to learning her new craft:
I decided to make being a full-time artist my job. Part of that was not only making artwork, but it was also learning what it meant to be a full-time artist. I went around to all of the art galleries in DC and wrote down names of all of the artists who I liked. I sent them emails saying I liked their work, was interested in hearing about how they became an artist, and would like to know any tips they had for someone starting out. Then I got coffee with dozens of people who gave me amazing advice. I quickly learned things that would have taken me years to figure out otherwise.
Instead of solely relying on formal education, Meade encourages us to seek out aspirational individuals within our own industries.
The first step is to research what others are doing and create a list of those who get you excited to be in your line of work. Find those who have achieved the same level and type of success that you are currently working towards. This can be working with a certain type of client, someone who has amazing work/life balance, or has started their own studio – whatever you are striving towards. Once you have your list, contact them.
According to researchers at the Harvard University Social Cognitive and Affective Neuroscience Lab, people love talking about their own experiences because it simply feels good. Why not take advantage of that vanity? There is so much to be learned from those who have already gone through what you are currently experiencing. Maybe they have a trick for getting promoted, or insider secrets about the industry that you never would have learned in school. Sometimes an informal education can be attained for the price of a cup of coffee.
As a creative professional, one of the primary benefits that you offer your client is expanded capacity. In exchange for your billings, the client leverages your time, energy, and attention to accomplish more than they could’ve done by themselves.
More often than not, however, a client doesn’t have a complete sense of how much is on your plate before requesting additional work. Especially if you’re a freelancer or have a small shop, it’s important that you learn how to respectful inform the client that you’re at capacity (and potentially use the opportunity to expand your operation).
When asked to add more to your plate, author and communication expert Alexandra Franzen suggests using the following script:
Hey! Thanks for [writing / stopping by].
I can definitely help you with this. But first, let’s talk about the other items that I’m currently working on for you.
Right now I’m working on: [list them in order].
If we add this new piece to the list, I’ll need to bill you for an additional [$$$].
It also means that the timeline we initially agreed upon will need to shift a bit. [describe the new dates, timing, etc]
Are you OK with the additional cost and new timeline?
If so, [tell me / write back to say]: “Green light! Go!” and I’ll be off to the races like FloJo at the Olympic Games.
Save this template. If you’re good at what you do – and you are – you’re going to need it.